How it works (for Owners)
Step 1: Sign up
Step 2: Create your listing(s)
Step 3: Review and respond to rental (or purchase) requests
Step 4: Drop off/pick up your instrument
Step 5: Leave feedback on your transaction
OWNERS FREQUENTLY ASKED QUESTIONS
HOW DO I KNOW MY INSTRUMENT WILL BE SAFE?At Fretish, we do everything in our power to protect the owner and their instrument. Before any aspiring renter can strap on your ax, they must meet our stringent eligibility criteria. Fretish does not advertise to the masses. Rather, great care is taken to identify musicians that honor and respect instruments and the people that own them. Moreover, you are provided with tools to reject rental requests should you not feel comfortable with a potential renter for any reason.
CAN I TURN DOWN A POTENTIAL RENTER?Yes. As an owner you control every aspect of your instrument and its use on the platform. Owners control dates of availability, as well as types of rentals and pricing. If you are unable to commit to a rental request, simply choose to decline the request. When you do receive a request from a renter, you will also be able to view the renter’s profile prior to accepting or declining the request. All owners have final say in who rents their instruments.
WHERE DO I EXCHANGE MY INSTRUMENT WITH THE RENTER?The pick up and drop off locations are at your discretion. In the account settings section for owners, you can enter your desired pick up and drop off location for the instrument. It is strongly recommended that you keep transactions within 50 miles of your geo-location. Some owners may feel comfortable with an exchange at their home. Some prefer to designate a secure “third space”. If this is the case we suggest well lit, public areas, such as a public library or large parking lots at malls or department stores. Some renters may ask to meet at location more convenient for them, but ultimately you make decisions that work for you.
HOW MUCH DO I EARN?Fretish takes 11% of each transaction. This applies to renting as well as selling your instruments through Fretish. This fee covers the cost of Payment Processing, Listing/Availability Management and Support Services provided by Fretish to both the owner and renter during the rental period. Therefore, the payout you’ll receive is your rental or sales price minus the Fretish service fee. Example: You list a guitar for rent at $100/day. Someone rents your guitar for one day. You make: $89 ($100 - (100*.11))
All owners are required to set up their Fretish account page as well as linking to their bank or PayPal account prior to Accepting any booking request. This insures that when the rental is completed, the owner will have the ability to immediately receive their earnings.
CAN I SELL MY EQUIPMENT TO SOMEONE WHO HAS RENTED IT?
Yes. As the instrument owner you can edit the original item you set up as a rental. Click the edit link for the specific instrument listed and change the “Listing Category” from renting to selling. You also have the ability at this point to adjust the sales price up or down (in most cases it would be lower) to reflect any rental charges the purchasers has paid to you for the instrument.
HOW DO I MANAGE THE AVAILABILITY OF AN INSTRUMENT FOR RENT?
When you list your instrument or equipment for rent on Fretish, it will be considered available for rent from that moment until every day into the future. If you need to exclude certain dates from being available to rent, you will be displayed a calendar at the time of creating the listing and, by clicking specific dates on the calendar, this will mark the instrument as being “unavailable” to any potential renters. Separately, if someone does rent your instrument through Fretish, then once you accept the booking request, your availability calendar will automatically be updated to reflect that the instrument will be unavailable for the dates in which the instrument has been rented.
IS HAVING A PAYPAL ACCOUNT REQUIRED TO LIST?
No. Fretish offers Stripe and PayPal as payment processing options. If you do not have a PayPal account, payment processing will be handled via Stripe. Your Stripe account seamlessly integrated with Fretish, so set up is easy. If you prefer PayPal as the payment processing system, then you will need to make sure that you have a PayPal Business account.